Enhance Security
with User-Friendly CRM
Our CRM prioritizes data protection, ensuring a secure and intuitive experience for business owners and employees.
Sensitive Data Encryption
Our CRM ensures data security with advanced encryption solutions that protect data both at rest and in transit, meeting industry standards. Two main algorithms are used:
Transactions Data Protection
All data transactions and requests within our CRM are protected using SSL certificates, which encrypt the data exchanged between users’ browsers and the CRM server. This ensures that sensitive information such as financial details and personal data is securely transmitted over the internet.
SSL (Secure Sockets Layer) is a protocol that provides encryption, protection, and authentication of Internet connections. An SSL certificate is a file installed on the server. It contains the digital signature of a creator, the public key, the name of the certificate owner, and the name of the certification authority. SSL certificates are needed to ensure the security of user data and confirm ownership of the website.
Role Based Access Control (RBAC)
According to RBAC, CRM users are grouped with specific permissions and access rules. Some data may be unavailable to users without the necessary access rights. If you want to learn more about Admin tools, read the article.
CRM divides access based on employee roles, such as admins, telemarketer, viewers, etc. Each role is assigned specific permissions. Admins can view customer data and add information, department heads have broader access.
Comprehensive Monitoring
System performance monitoring comes as a vital step for safe functioning. To ensure full visibility for administrators, every action within the system is monitored and logged. This activity includes the use of user logins, data modifications, and system settings changes, which helps maintain a secure and transparent operational environment.
Data Recovery Capabilities
The software is equipped with modern solutions to prevent data loss in the case of a security incident. This aspect is aimed at the creation of data backup, which guarantees data integrity and protection in an emergency case.
We assure clients that we don’t sell personal data by following
a transparent privacy policy, complying with GDPR, and implementing strong security practices, including NDAs for data protection.
Ready to
elevate
your MCA workflow?
The implementation of SugarAnt software into your workflow allows for optimizing routine processes and achieving business goals quickly.
We provide continuous support and assist with software issues.