Feature
Features

Enhance Security
with User-Friendly CRM

Our CRM prioritizes data protection, ensuring a secure and intuitive experience for business owners and employees.

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The creation of a secure environment is the main task to deserve the trust of potential business partners. So, we use advanced solutions to guarantee the highest level of database protection.

Sensitive Data Encryption

Our CRM ensures data security with advanced encryption solutions that protect data both at rest and in transit, meeting industry standards. Two main algorithms are used:

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AES (Advanced Encryption Standard): a symmetric encryption algorithm that employs the same key for both encryption and decryption. Key lengths of 128, 192, or 256 bits are chosen based on the required security level.
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RSA (Rivest-Shamir-Adleman): an asymmetric encryption algorithm that uses a pair of keys—public for encryption and private for decryption—to ensure secure data exchange.
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Transactions Data Protection

All data transactions and requests within our CRM are protected using SSL certificates, which encrypt the data exchanged between users’ browsers and the CRM server. This ensures that sensitive information such as financial details and personal data is securely transmitted over the internet.

SSL (Secure Sockets Layer) is a protocol that provides encryption, protection, and authentication of Internet connections. An SSL certificate is a file installed on the server. It contains the digital signature of a creator, the public key, the name of the certificate owner, and the name of the certification authority. SSL certificates are needed to ensure the security of user data and confirm ownership of the website.

Role Based Access Control (RBAC)

According to RBAC, CRM users are grouped with specific permissions and access rules. Some data may be unavailable to users without the necessary access rights. If you want to learn more about Admin tools, read the article.

CRM divides access based on employee roles, such as admins, telemarketer, viewers, etc. Each role is assigned specific permissions. Admins can view customer data and add information, department heads have broader access.

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Comprehensive Monitoring

System performance monitoring comes as a vital step for safe functioning. To ensure full visibility for administrators, every action within the system is monitored and logged. This activity includes the use of user logins, data modifications, and system settings changes, which helps maintain a secure and transparent operational environment.

Data Recovery Capabilities

The software is equipped with modern solutions to prevent data loss in the case of a security incident. This aspect is aimed at the creation of data backup, which guarantees data integrity and protection in an emergency case.

We assure clients that we don’t sell personal data by following
a transparent privacy policy, complying with GDPR, and implementing strong security practices, including NDAs for data protection.

Ready to
elevate
your MCA workflow?

The implementation of SugarAnt software into your workflow allows for optimizing routine processes and achieving business goals quickly.

We provide continuous support and assist with software issues.

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Frequently asked questions

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What is the principle of the funding restriction feature?
Funding restrictions within CRM software are based on factors such as credit score, NSF amount, average daily balance, etc. These restrictions help minimize defaults and ensure that funding limits align with your risk tolerance, safeguarding your business interests.
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What types of notifications can be configured?
Notifications are available within the CRM system, email, and SMS. This approach accelerates decision-making, enhances collaboration, and improves overall productivity.
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Is it possible to customize emails?
Yes, email templates can be customized to suit your specific needs. Users can access pre-designed templates and personalize them as needed. This option saves time and streamlines customer interaction processes.